Training and Development Services

The development of skills and knowledge is vital to the health of your organization, the culture, and the people. Through the creation and management of an effective training program, you can support the growth of improved business practices, future leaders, and a greater market position. Continue reading to learn more about our partnering opportunities for training and development services.

Training

The work of creating effective training goes far beyond preparing people for job specific tasks. For instance, it is vital to know where your training and skill gaps are and develop a program that creates successful outcomes. Whether you are a small, mid, or large-sized organization, you can count on us as your experienced expert in analyzing, defining, and operating a training program with respect to your needs.

Development

To develop your skills and knowledge takes a different approach than training. In developing an individual, team, or organization, we must focus on the progression of the skills and knowledge of people which may require a move towards leadership, increasing someone’s motivation, examining and improving their emotional intelligence skills, and more. Through our development processes, you can expect a service experience based on strong partnerships and communication.

Training and Development Focus Areas

Operations Management Training

In the field of operations management, we focus on topics such as people management, time management, conflict resolution, risk and safety management, budgetary planning, and process development. Here we try and work with an individual or group of various sizes, and we take the necessary time to train for the common responsibilities and expectations of an operations manager. We also create a development plan that seeks to increase the skills and knowledge of the people involved. This type of training of individuals can be done in a variety of industries, settings, and group size, and a specific solution will be determined as we work through the preliminary stages of addressing needs. The end result is being trained and having acquired new skills to reach your future and desired state of business and operations. Evaluating and defining a plan with agreed upon objectives and goals is a must to be successful in your endeavors, and this is a highlight of our partnership and services. We don’t use a one-size fits all solution as this doesn’t provide the greatest return on investment (ROI).

Technical Skill Training and Development

While we serve multiple industries, the training and development of technical skills can be performed on an individual, team, or organization effort. Potential subject areas for technical skill training and development can include:

Management and Supervisory Computer Skills
Data Analyses Skills Using Computer Applications
General Budgetary and Financial Management for Operations
Safety and Risk Analysis and Reviews
Training for Fleet Management Responsibilities and Activities
Training for Snow and Ice Management Operations
Training for Safety Management and Awareness

There is a variety of services not listed here as well when it comes to technical skill training and development, and if it is not within the current list or you have specific needs, contact us to find out more about our available services. We have a strong focus on the service industry, both internally and externally, and can help to identify and provide services that meet your specific needs.

Process Improvement

The topic of process improvement is used broadly throughout many industries. Industries such as manufacturing, product development, municipal administration, and service providers have seen great improvements from process improvement initiatives. No matter the industry, or if you work in the public, private, or non-profit sectors, the idea of improving processes can affect many areas of your organization and the competitive market you work in. Improving processes can:

Reduce Direct and Indirect Costs
Increase Profits
Reduce Wasteful Processes and Time
Improve Company Cultures
Utilize Resources More Efficiently
Improve Your Market Share
And so much more!

When it comes to process improvement, it is important to seek the assistance of a professional that not only has experience in the subject, but one that has been trained to do so. Michael Wagner holds his Black Belt Certificate in Lean Process Improvement training and has successfully completed small to large-sized projects in both the public and private sectors. When you hire us to train your staff on process improvement initiatives, you will turn visions into tangible results with many positive outcomes, and tools you can use on continuous projects and initiatives.

Leadership development

Are you wanting to take your career to the next level? Do you have staff members that are currently in active roles where they need to gain new skills and insights on leadership development? We are educated and experienced in partnering with people in creating leadership development plans that are highly customized for specific individuals, teams, and organizations. In developing leadership skills, learning to work well with people and assisting the organization to carry out a vision is extremely important to the overall goals of these plans.

Leadership development plans can vary in length, involvement, and goals. If you consult with us on the opportunity of building a plan together, there will always be an initial period of learning and gathering information to set the proper objectives, goals, and timeline for desired outcomes. Contact us today to begin our partnership in leadership development.

We don’t provide standard solutions. We work with the client to develop custom services that fit your needs.