Services

Why should you select us, and what we can do for you.

We Are Skilled and Committed

With substantial expertise and over 14 years of experience in the snow and ice industry, Michael Wagner brings with him an immeasurable drive to continue his efforts to study and perfect the safety, practice, and structure of the snow and ice industry. Having been responsible for the safety and performance of both public and private sectors, Michael has first-hand experience in competence in factors that contribute to proper and safe snow removal. While holding a Master of Business Administration (MBA) has allowed Michael to understand the industry from a business perspective, he has also maintained the highest industry certifications. This includes Certified Snow Professional (CSP) and Advanced Snow Manager (ASM) certifications with the Snow and Ice Management Association (SIMA). He also holds his ASCA-C certification with the Accredited Snow Contractors Association (ASCA). Having a broad understanding of the industry has prompted Michael to work with organizations by focusing on client relationships, contract development, risk and safety management, employee training, standard operating procedure (SOP) and policy creation, and fleet management.

Aside from having a deep understanding of the snow and ice industry, Michael also has thorough knowledge and experience in fleet management. When it comes to fleet management, Michael has been heavily involved in the field holding the Certified Automotive Fleet Manager (CAFM) Certification, which is the highest and most widely accepted fleet management certification in North America. Versatile in his knowledge, Michael focuses on much more than what typically entails the role of fleet manager. He not only observes asset specification, design, procurement, and remarketing, but also on setting and adhering to standards and determining driver qualifications, eligibility, backgrounds, initial training, and ongoing training. His meticulous attention to detail has allowed him to partner with commercial insurance carriers and consultants to develop standard operating procedures (SOP) and policies, which are applicable to industry rules, laws, and regulations.

With safety always being at the forefront of Michael’s focus, his respected views have gained the attention of many, including Fleet Solutions Magazine, in which he has both been featured in and has held a seat with their editorial advisory committee. On this platform, he has honed in on creating a culture of safety within organizations. Additionally, over the last five years, Michael has also been involved in fleet management associations, training, and mentoring programs to create a more safety-focused and knowledgeable industry.

We Are Reputable

Always active in the industry, Michael has made a name for himself by sharing his knowledge through various avenues, such as podcasts, mentoring, and developing industry-leading material for respected snow and ice, and fleet associations. He has also been a part of the stakeholder advisory group for the Snow and Ice Management Association (SIMA) where he has assisted in developing ANSI standards that are inclusive of safety in the industry. This has allowed him to develop an extensive relationship with the association as he has also worked in partnership with them to create personal and role-based training that focuses on common hazards in the industry. He was able to tailor his training material effectively due to him having direct experience working with a diverse clientele as he has led the training of over 500 staff members in which they were trained on their individual duties and responsibilities. He has also contributed written pieces for the publication Snow Business Magazine, and focuses on leadership, operations, asset management, and safety.

Expert Witness and Case Consulting

When it comes to needing professional support for litigation and legal case work, you need to make sure you consider using a reliable, ethical, and experienced business and expert. At ExBet Advising, LLC you get an exceptional level of service as we have over a decade of experience in snow and ice management operations as well as fleet management and driver safety. Michael Wagner has worked on multiple cases helping a variety of clients and is highly active in the two industries above which provides you with a knowledgeable and applicable approach to current disputes and practices. For the snow and ice management industry, we cover disputes in private contracting and sub-contracting snow removal that includes commercial and residential properties. We also examine street maintenance and public works services performed by municipal and state departments of transportation. Aside from snow and ice management, Michael Wagner has extensive experience working in private and government fleet departments and looks at driver qualifications, training, policies and procedures, and safety. For your Snow and Ice Removal Expert Witness, and Fleet and Transportation Expert Witness service needs, reach out to us today. Below is a list of common focus areas and where we can help!

Service Performance

We review the performance of service process and quality, as well as ensuring training is completed, the right tools are used for the job, documentation completion and retention, and more.

Contractual Disputes

Contracts pose many challenges, and given the service type, materials used, response requirements, and accountability measures, you may need assistance in understanding best practices and operations in the snow and ice management industry.

Slip and Fall Injuries

Given the nature of snow and ice on walkways, parking lots, and other roadway surfaces, a potential risk in the snow and ice industry is slip and fall incidents on properties. We can help analyze an incident situation and report the findings.

Premises Liability

In snow and ice management, contractors and property owners/managers have certain responsibilities when maintaining a safe site. We consider the services that are contracted, the liabilities of the involved parties, and making sure what is being done aligns with common expectations and regulations.

Fleet and Driver Safety

Preparing an organization and its drivers for work comes with many responsibilities. From qualifications, training, disciplinary action, and standard operating procedures, we can help support your case in understanding accountability measures along with laws, regulations, and best practices.

Wrongful Death

When a fleet and transportation or snow and ice management concern influences a wrongful death, look to us to help you determine who is responsible for the incident and why a specific party should be held accountable for their actions or lack of action.

Management Advising

Our passion for others creating excellent cultures within their organizations creates our desire to advise and coach those that want to reach new heights. In management you face lots of obstacles, but also align the leadership behaviors, responsibilities of personnel, and the direction of the organization to create a strong culture and future. When you need a strong partnership, look to us to work with you on in business and operations advising, coaching, and mentoring to reach your desired goals.

Advising

When you need assistance from someone who has navigated challenging business scenarios, or it look to evaluate and analyze the business to find ways to improve processes or the culture, depend on us to partner with you.

Leading

Being a leader is not easy. Whether it is a leader in a team, the organization, or being a leader in the industry, it can take a lot of realization, effort, behavior examination, and creating a leadership plan. With training and experience in leadership development, we can help you lead the way.

Special Projects

Aside from mentoring, coaching, and advising, we will create a custom plan in working with you on special projects such as organization evaluations, process improvement plans, culture enhancement, and quantitative analyses. Ask us about your special project to get a plan started.

Training and Development

Part of creating a better culture and future is investing in the training and development of personnel. When you start thinking about how you want to see personnel achieve their goals, meet expectations, and create an organization that adheres to regulations and requirements, you find you need help in analyzing gaps and creating a plan. With our knowledge and expertise in employee training and development, we can help you from start to finish in building a program that works for your specific needs.

Gap Analyses

Once you select us for the analysis of your organization and training needs, we will work with you to identify gaps in the organization along with the duties and responsibilities of personnel to create a plan that will ensure improvement in the way activities are completed and work is being accomplished. We look at the skills and abilities of personnel, and determine what needs to take place to improve to the future state, or reach the vision.

Process Improvements

Improving processes is not an easy task. It takes preparation, planning, analysis, learning, and patience. We are trained in Lean Process Improvement, and can work with you to train your staff on being change leaders and improvement drivers throughout the organization. The end result will be an organization that adapts to change, and seeks new solutions to old problems to stay competitive.

Program Creation

Creating a new training program or plan is a long and challenging process that you may not have the resources for. Whether you are looking at online or electronic learning management systems, developing hands-on and in-person training, or creating written content for training and new policies, let our experience help you create the right solution.

We don’t provide standard solutions. We work with the client to develop custom services that fit your needs.